sonai101 Terms and Conditions

1 General Provisions

These terms and conditions form a legal agreement between the sonai101 platform ("platform", "site") and its users ("you", "member"). By accessing, registering on or continuing to use the sonai101 website, you are considered to have fully accepted these terms.

These terms are written in Bengali and apply to users in Bangladesh. In the event of any linguistic ambiguity, the Bengali version shall be considered final.

It is entirely the user's responsibility to read and understand these terms and conditions. If you disagree with any condition, please refrain from using this platform.

1.1 Application of Terms

These terms apply to all services of sonai101 — including online casino games, sports betting (cricket, football, kabaddi and more), slots, fishing games, poker and all other categories. In addition to these main terms, separate supplementary terms may apply to specific games or promotions.

2 Eligibility and Account Registration

2.1 Age Requirement

To create and use an account on the sonai101 platform, you must be 21 years of age or older. Creating an account in violation of this condition is strictly prohibited and such accounts may be closed at any time. All balances in the account may be forfeited.

2.2 One Person, One Account

Each individual may create only one account. If the same person operates multiple accounts, all accounts will be closed and all balances and bonuses will be cancelled.

2.3 Registration Information

You must provide accurate and complete information when creating an account. The platform authority reserves the right to close an account if false information is provided. Identity documents (NID or passport) and contact details may be required for verification.

2.4 KYC Verification

Completing the identity verification process (KYC) may be mandatory before withdrawing large amounts. This process may require a government-issued identity document, bank or mobile banking details, and proof of address.

3 Account Security

It is your own responsibility to ensure the security of your account. Keep your login details (username and password) confidential and do not share them with anyone else.

• Use a strong and unique password.
• If you notice any unusual activity on your account, notify us immediately via live chat.
• Allowing a third party to use your account is strictly prohibited.
• Avoid logging in over public Wi-Fi.
• Always log out after use.

sonai101 will not be responsible for any loss caused by third-party access.

4 Deposits and Withdrawals

4.1 Deposit Terms

The following mobile banking methods can be used to deposit funds into sonai101: bKash, Nagad and Rocket. The minimum deposit amount is ৳100 (for each method).

Deposited funds must come only from a mobile banking account registered in the account holder's name. Deposits from accounts registered in a third party's name are not permitted.

4.2 Withdrawal Terms

The minimum withdrawal amount is ৳800. Withdrawal requests are generally processed within 1 hour. Withdrawals must be made using the same method that was used to make the deposit.

4.3 Withdrawal Process

• Active bonus wagering requirements must be met before making a withdrawal.
• Withdrawals of large amounts may be delayed if identity verification has not been completed.
• The authority reserves the right to temporarily hold withdrawals in cases of suspicious activity.
• The same rules apply to withdrawals processed through any method — bKash, Nagad or Rocket.

5 Bonuses and Promotions

5.1 Welcome Bonus

Members making their first deposit at sonai101 can receive a 200% first-deposit bonus of up to ৳10,000. For example: depositing ৳1,000 gives a ৳2,000 bonus for a total balance of ৳3,000. Or depositing ৳12,000 gives a maximum bonus of ৳10,000 for a total of ৳22,000.

5.2 Bonus Wagering Requirements

The wagering requirement for the welcome bonus is 25x (you must wager 25 times the bonus amount before withdrawing). Example: for a ৳2,000 bonus, ৳50,000 in total wagers must be placed.

5.3 Bonus Rules

• If the wagering requirement is not met within the specified time limit after receiving the bonus, the bonus will be cancelled.
• Each member is eligible to receive only one welcome bonus.
• Using the platform abusively for the purpose of earning bonuses is strictly prohibited.
• Any attempt to claim bonuses using multiple accounts will result in all accounts being closed.
• Low-risk bets (such as betting on both sides) will not count towards meeting bonus requirements.

5.4 VIP Program

The sonai101 VIP program has four tiers: Bronze — up to 0.4% weekly cashback, Silver — up to 0.8% cashback, Gold — up to 1.1% cashback, and Platinum — up to 1.5% weekly cashback. Members can be promoted to higher tiers based on their consistency of play and activity.

6 Game Rules

6.1 Fair Play Policy

sonai101 ensures fair and transparent play in all games. Our platform operates games from world-class game providers including Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, NetEnt, Microgaming and Ezugi. All games run on Random Number Generator (RNG) technology.

6.2 Betting Limits

Each game has its own minimum and maximum betting limits, which are displayed in the game lobby. Any unusual win resulting from a technical error may be considered void.

6.3 Technical Issues

sonai101 is not directly responsible for losses caused by internet disconnection or other technical issues. However, in the case of verifiable server-side problems, a fair resolution will be attempted.

7 Prohibited Activities

The following activities are strictly prohibited and will result in the immediate closure of the account:

• Any form of fraud, hacking or system manipulation.
• Use of bots, scripts or automated software.
• Operating multiple accounts for the purpose of bonus abuse.
• Money laundering or depositing funds from illegal sources.
• Harassing, threatening or intimidating other members.
• Deliberately exploiting platform vulnerabilities or technical errors.
• Accessing via VPN from restricted regions.
• Operating an account on behalf of a minor.

If any of the above prohibited activities are proven, all balances and bonuses will be forfeited and the authority reserves the right to take legal action.

8 Responsible Gaming

sonai101 believes that gambling is a form of entertainment — not a solution to financial problems. We encourage all our members to play responsibly.

8.1 Self-Limits

Members can set their own deposit limits, loss limits and session time limits. Contact our 24/7 live chat support to use this feature.

8.2 Self-Exclusion

If you feel that gaming is having a negative impact on your life, you can use the Self-Exclusion feature. This allows your account to be temporarily suspended for a set period of time.

8.3 Protection of Minors

Anyone under the age of 21 is strictly prohibited from using this platform. Parents and guardians are advised to use parental control software to prevent children and teenagers from accessing this site.

For more details, see our Responsible Gaming page.

9 Privacy and Security

sonai101 gives the highest priority to the security of your personal information. Our platform is protected with SSL encryption technology.

Full details on the collection, storage and use of your personal information can be found in our Privacy Policy. Your information is not sold to third parties.

• Information may be provided to government authorities where required by legal obligation.
• Information necessary for payment processing may be shared with payment providers.
• Contact us via live chat to update your information.

10 Account Closure and Suspension

10.1 Closure by User

You may request to close your own account at any time. Please withdraw any outstanding balance before making the request (subject to wagering requirements being met).

10.2 Closure by Platform

sonai101 may close any account for the following reasons:

• Violation of these terms and conditions.
• Suspicion of fraudulent activity.
• Investigation under anti-money laundering regulations.
• Age-related information being proven false.
• Extended period of inactivity.

11 Limitation of Liability

sonai101 is not liable for the following:

• Losses caused by internet disconnection or device issues.
• Technical errors in third-party game software.
• Account access problems caused by the user's own negligence.
• Inability to access the service during unexpected outages or maintenance periods.

However, in the case of verifiable losses caused directly by the authority's own error, a fair resolution will be attempted.

12 Changes and Amendments to Terms

The sonai101 authority reserves the right to change or amend these terms and conditions at any time. Members will be notified of any significant changes via email or through the platform.

If you continue using the platform after any changes, you will be considered to have accepted the revised terms and conditions. We therefore recommend reading this page again regularly.

12.1 Contact

If you have any questions or comments about these terms and conditions, please contact us:

• Email: [email protected]
• Live Chat: 24/7 support available in Bengali